We currently ship to all 50 states! At this time, we do not ship outside of the United States. On request, we will ship our Just-Add-Water bags to Canada. Please contact us to place an order.
We typically ship through USPS or UPS. When you checkout, you have the option to select your delivery speed.
If you select our Free Shipping option (per applicable orders), then your order will ship Ground. If you would like faster shipping, please do not select the Free Shipping option.
All orders are shipped Monday through Friday 9am PST to 5pm PST. We strive to ship all products within 3 business days. However, we are a small company and occasionally our shipments take longer. Please contact us at firstname.lastname@example.org if you have any questions or concerns on your order.
We want you to be absolutely satisfied with your purchase! We are not able to take food products back after purchase. However, in the rare case that we fulfilled your order incorrectly, let us know at email@example.com with your order number and what went wrong!
We utilize 3rd parties for shipping and thus are not responsible for lost items being returned to us.
Returns are refunded to the original form of payment or with product exchanges only.
To process a return please, contact us at firstname.lastname@example.org.